- Strategically manage warehouse in compliance with company's policies and vision.
- Ensure that the warehouse operates at peak efficiency with customer satisfaction the primary goal by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
- Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
- Oversee receiving, warehousing, distribution, and maintenance operations.
- Setup layout and ensure efficient space utilization.
- Initiate, coordinate and enforce optimal operational policies and procedures.
- Adhere to all warehousing, handling, and shipping legislation requirements.
- Maintain standards of health and safety, hygiene and security
- Manage stock control and reconcile with data storage system.
- Prepare annual budget.
- Liaise with clients, suppliers and Transport companies.
- Plan work rates, assign tasks appropriately and appraise results.
- Recruit, select, orient, coach and motivate employees.
- Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
- Receive feedback and monitor the quality of services provided.
Requirements:
· Proven work experience of 5-10 years as a Warehouse Manager.
· Expertise in warehouse management procedures and best practices.
· Proven ability to implement process improvement initiatives.
· Strong knowledge of warehousing Key Performance Indicators (KPIs).
· Hands on experience with warehouse management software - SAP and databases.
· Well versed with MS office - Excel.
· Leadership skills and ability to manage staff.
· Strong decision making and problem-solving skills.
· Excellent communication skills.
· Schedule and oversee warehouse team and manage the flow and quality of work to maximize efficiency and minimize overtime.
· Meet regularly with warehouse leads to analyse productivity and develop actionable plans for loss prevention.
